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Bira announces new support hub

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A new cyber support hub has launched for retailers.

The organisation, along with the the Cyber Resilience Centre for the West Midlands, have created a new platform to support retailers who have seen a rise in the number of cyber attacks in recent years.

To help retailers across the whole country strengthen their cyber security and adopt basic practices, the newly launched Cyber Security Hub will host a surplus of content that includes easy-to-follow and simple top tips on key topics such
as two-factor authentication, the use of passwords, application and software updates.

Whilst the launch is happening as a result of the collaboration between Bira and the Cyber  Resilience Centre for the West Midlands, it is available to retail businesses across the country.

Project Lead, Detective Inspector Michelle Ohren, Head of Cyber and Innovation at the Cyber Resilience Centre for the West Midlands, explained: “Cyber security is not just for large companies; I can’t state that enough. We see many businesses regularly suffer cyberattacks that can take them offline for days, weeks and sometimes permanently. It may be as simple
as hackers gaining unauthorised access to your store’s social media account, and revoking your access, leaving you unable to access the account. During which time the hackers are able to post content with dangerous links.

“This would be unknown to your customers, who would then potentially buy through your platform, with the money being deposited in fraudulent bank accounts. This leads to your customer being left with no product or service. Whilst this may seem unlikely, it’s quite the opposite, and sadly just one of the ways cybercriminals can launch an attack on your business.”

Bira CEO, Andrew Goodacre, added: “With increased levels of online shopping, it is vital for retailers to have good cyber
security in place. Shoppers expect their details to be secure and good security will retain consumer  confidence. This Hub is an excellent way of informing and helping independent retailers.”

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